Help guides and articles for your catering business.
Set up staff roles, include staffing costs in your quotes, and manage event rosters.
Before you can add staff to quotes, you need to create your staff positions. Go to Settings → Staff and add the roles you use — for example, Chef, Waiter, Bartender, or Event Manager. For each role, set a default hourly rate. This rate is used as the starting point when adding staff to a quote, but can be adjusted on a per-quote basis.
To include staff in a quote, the order type must be set to Staffed event or Staffed event with deliveries. Once you're on the items page, go to the Staff tab and add the positions you need. For each staff entry you can set:
The total staff cost is calculated as quantity × hourly rate × hours, and is included in the quote total. Your customer sees the staff line items on their quote with the total cost.
Staff are shown as a separate section on the customer's quote, listing each role with the quantity, hours, and total cost. This gives customers a clear breakdown of staffing costs alongside the food, beverage, and equipment charges.
Once a quote is accepted, the staff details flow through to your operational documents. The Event Brief Docket includes a staff section showing each role with start and finish times, giving your on-site team a clear picture of who's working and when.