Help guides and articles for your catering business.
Learn how to manage and print dockets for your orders.
Dockets are printable documents that provide your team with the information they need to prepare and deliver orders. Each docket includes order details, items, delivery times, and special instructions.
Dockets are automatically generated for accepted orders. Navigate to Dockets from the main menu to view and download dockets.
Puree automatically generates the appropriate dockets based on the order type and items in the quote. The system determines which dockets are required and updates them automatically when a quote is created or modified.
Dockets are generated based on what's included in the order:
You don't need to manually select which dockets to generate—the system handles this automatically.
The dockets page displays all accepted orders with their event dates, customer names, quote numbers, and last updated times. Use the search bar to find specific orders by customer name or quote number.
All Orders: Shows all accepted orders with upcoming event dates.
Recent Updates: Shows orders dated within the next 7 days that have been updated in the past 72 hours. This filter helps you identify orders that need reprinting.
Click the PDF button next to an order to download the docket. The docket includes all order details formatted for kitchen use.
When viewing Recent Updates, orders that have been modified since the docket was last printed display a red PDF button. Once you download the updated docket, the button returns to normal.
Instead of downloading the chef, equipment and beverage dockets separately, you can print a single Consolidated Docket that brings an order's menu, beverage and equipment items onto one prep sheet — with the chef and driver notes at the top and delivery times shown inline on each group.
To switch the list over to it, tick the Consolidated docket checkbox above the orders table. Every row then shows just the Consolidated and Event buttons, hiding the individual Chef, Driver, Equipment and Beverage buttons. Untick the box to return to the individual dockets. Your choice is saved for the whole account, so the list stays the way you left it for everyone on the team.
You can also download it for a single order from the Dockets menu on any quote or order, or for several orders at once by ticking them and choosing Consolidated in the bulk download bar. For the full guide, see Consolidated Docket.
In addition to operational dockets, Puree automatically generates customer menus for each order. These are designed to be printed on card stock with your letterhead and displayed next to the food at the event, so guests can see what's being served.
You can also email the customer menu to your client a day or two before the event as a final confirmation. This is a good way to front-foot any last-minute changes — if something needs adjusting, it's better to catch it before the day rather than on the day.
For best practices on managing dockets, see Recommended Dockets Workflow. To print everything on one sheet, see Consolidated Docket.